FREQUENTLY ASKED QUESTIONS

What makes your bags so special?

Oh, honey, let me tell you! Our bags are like the unicorns of the accessory world—handcrafted by Balinese artisans who sprinkle a little magic into every stitch. Each piece is a unique work of art that screams luxury while still being functional (because who says you can’t have your cake and eat it too?).

Are your bags really made of leather?

You bet your bottom dollar they are! Our bags are crafted from high-quality leather that’s as soft as a cloud and as durable as your grandma’s secret cookie recipe. So, yes, you can strut around town knowing your bag is the real deal!

How do I care for my fabulous new bag?

Ah, the age-old question! Treat your bag like a diva—keep it away from sharp objects, avoid the rain (unless it’s a dramatic moment), and give it a gentle wipe with a damp cloth now and then. It’s all about keeping that leather looking fresh and fabulous!

Can I return my bag if I change my mind?

We totally get it—sometimes love at first sight turns into “what was I thinking?” If you need to return your bag, just make sure it’s in its original condition (no coffee stains, please!). Check our return policy for all the nitty-gritty details, and we’ll help you find a new love!

How long will it take for my bag to arrive?

Patience is a virtue, my friend! Once you place your order, we’ll whip up your bag faster than you can say “shopping spree!” Typically, it takes a few days for us to get it to you, but we promise it’ll be worth the wait. Good things come to those who wait, right?

Do you ship internationally?

Absolutely! We love spreading the love (and bags) across the globe. Whether you’re in Timbuktu or just down the street, we’ve got you covered. Just make sure to check the shipping options at checkout—no one likes surprise fees, am I right?

Can I customize my bag?

While we don’t have a magic wand for customizations just yet, we do offer a stunning range of designs that are sure to tickle your fancy! Keep an eye out for new styles and colors—there’s always something fresh brewing in our creative cauldron!

What if I have more questions?

If your curiosity is still bubbling like a pot of soup, don’t hesitate to reach out! We’re here to help and love chatting with fellow bag enthusiasts. Shoot us an email or slide into our DMs, and we’ll get back to you faster than you can say “I need a new bag!”